Dealing with Difficult Behaviours Training - Perth

Dealing with Difficult Behaviours Training - Perth

We've all been there. That moment when someone at work completely loses it over something minor, or when a colleague starts undermining every decision you make in meetings. Maybe it's the person who always plays the victim, or the one who seems to thrive on creating drama wherever they go. Sound familiar? You're definitely not alone.

Here's the thing - difficult behaviours don't just happen in isolation. They ripple through teams, tank productivity, and honestly, they can make your workday feel like you're walking through a minefield. I've watched good people burn out because they didn't know how to handle these situations effectively. The worst part? Most of us were never actually taught how to deal with this stuff.

This training isn't about becoming the behaviour police or trying to change people's personalities. It's about giving you practical tools that actually work when things get messy. You'll learn how to spot the early warning signs before behaviours escalate, how to have those tough conversations without making things worse, and most importantly, how to protect your own sanity in the process.

We'll dive into real scenarios you probably face regularly - like dealing with someone who constantly interrupts meetings, managing the colleague who takes credit for everyone else's work, or handling the person who seems to have a problem with everything. You'll practice techniques for managing workplace anxiety that often comes with these interactions, and learn how to maintain your professionalism even when others don't.

The best part? These skills transfer everywhere. Once you understand the psychology behind difficult behaviours and have a toolkit for responding effectively, you'll find yourself feeling more confident in all your workplace relationships. You'll stop dreading certain meetings or interactions and start feeling like you can handle whatever comes your way.

What You'll Learn
How to identify different types of difficult behaviours and what triggers them
Proven de-escalation techniques that work in heated moments
Communication strategies that don't make defensive people more defensive
Ways to set boundaries without creating conflict
How to document incidents properly for HR purposes
Techniques for staying calm under pressure
Methods for having productive conversations about behaviour issues
Strategies for building allies when dealing with persistent problems

The Bottom Line
Look, difficult people exist in every workplace, and they're not going anywhere. But that doesn't mean you have to suffer through it or let their behaviour affect your performance and wellbeing. This training gives you the confidence and skills to handle these situations professionally and effectively. You'll leave knowing exactly what to do when things get challenging, and you'll probably find that work becomes a lot less stressful. Plus, your colleagues will start coming to you for advice on handling office politics because you'll be the one who actually knows how to navigate these tricky waters.